Explore A Career At aboutGOLF

A ball designed for golf simulators

Open Positions

Customer Success Associate

Position Type: Full Time
Location: Remote, Glens Falls, NY or Maumee, OH

aboutGOLF is a top indoor golf simulator provider with more than 25 years of premium service and a complete end-to-end solution. aG is revolutionizing the sport with cutting-edge hardware and software that enable anyone to play golf anytime and anywhere. Our technology serves golf centers, country clubs, and home simulators worldwide... and we are just getting started.  

The Role
We’re looking for a Customer Success Associate who’s ready to make an impact in the SaaS world. You’ll work closely with our Customer Success team to help customers get the most out of their aboutGOLF experience, from onboarding and product adoption to renewals and long-term partnership growth.

If you’re organized, tech-savvy, and confident in customer communication, this is a chance to join a fast-moving team where you’ll learn, grow, and quickly take on more responsibility.

What You’ll Do
• Support onboarding and success plans for new and existing customers.
• Build strong relationships and ensure customers get value from our products.
• Manage customer records and interactions in Salesforce and Outlook.
• Identify adoption challenges, renewal opportunities, and product feedback.
• Collaborate across teams (Support, Product, and Sales) to deliver a great customer experience.

What You Bring:
• 1–3 years of experience in Customer Success, Account Management, or SaaS support.
• Excellent written and verbal communication skills.
• Proficiency with Salesforce, Outlook, and basic SaaS tools.
• A proactive, organized, and empathetic approach to customer relationships.
• Curiosity to learn our products and the golf tech industry.

Nice To Have:
• Experience in the golf, sports tech, or entertainment industries.
• Familiarity with subscription-based software models.

What We Offer:
‍• $50,000–$60,000 base salary (commensurate with experience and location).
• Performance-based bonus opportunities.
• Health, dental, and vision benefits.
• Paid time off and holidays.
• Growth path to a full Customer Success Manager role within 12–18 months.
• Flexibility to work fully remote or in-office in Maumee, OH or Glens Falls, NY.

To apply, send your resume and cover letter outlining your customer success experience and interest to hr@aboutgolf.com.

aboutGOLF is an equal opportunity employer committed to diversity and inclusion.

OTHER INQUIRIES
sales@aboutgolf.com
support@aboutgolf.com
marketing@aboutgolf.com
events@aboutgolf.com
orders@aboutgolf.com